has meticulous attitude towards products and services. We provide you all kinds of books. We will keep pursuing the improvement, so if you encountered anything that causes you trouble, please feel free to let us know about it.
Suzhou Yichen Information Technology Co., Ltd.
Legal person: Pan Jiaxin
Address: Room 402, No. 275, Dongzhong City, Suzhou
We will respond your inquiries as soon as possible within 24 hours of working time. If you leave messages during non-service time, we will respond to you once we are back to work. For general information, such as buying, payment methods, delivery options, or disputes, please refer to our CONTACT US.
If you need any informations about your orders, please contact our Customer Service Center via
The trial is not allowed due to the appearance of the goods, accessories quantity inspection. You can reject the operation directly if you find the appearance damaged or inconsistent with the content. There is no need to reject the goods if you find the quantity is wrong. Contact us, and we will make up for any missing mail. The Courier is only responsible for delivering the goods and does not know about the products (including product content attributes, usage methods, etc.). If you have any questions about the goods, please contact our customer service staff.
It usually takes 7-20 working days to all major destinations. According to the local customs, the shipping time of per package will differ. However, we will process all the packages in time for our customers.
Note: The delivery time mentioned above does not include the order processing time (3-5 days).
We usually cooperated with DHL, UPS, etc. to fulfill our orders with the expected delivery time.
What if my order is later than expected?
If your order hasn't arrived in time, contact us, and we will do a further check for your order.
Please read through the descriptions to have a complete understanding of the product specifications/compatibility/price, and shipping terms before placing an order. If you have any concerns about any terms, please feel free to email us: firstname.lastname@example.org
We accept a return for exchange within 7 days from the date you received the item. (Customer should cover the return fee if the product has no quality problem.)
The products can be returned within 7 days after they have been received. The items should be unused, undamaged with original tags and packaging. Once the package is returned to our warehouse, we will process a full refund immediately at our end. The refund will be processed from the bank to your original payment method within 5-15 business days. If the bank fails to help you, please feel free to contact us for assistance.
Please kindly note that we only accept the original product. Also, we do not accept the return of products that are not sold by us or the return address is not provided by us. Customer need to cover the shipping fee for no reason returns.
The “no reason return” that we stated include the return of personal preferences and subjective judgments. We do not accept unauthorized returns, so please contact our customer service for help before starting a return. All unauthorized returns will not be processed in our system.
We will NOT accept an order cancellation request once the orders have been shipped.
Please read through the descriptions to have a complete understanding of the product specifications/compatibility/price and shipping terms before placing an order. If you have any concerns about any terms, please feel free to email us:: email@example.com